Refund Policy
At Amairaa, we are committed to ensuring your satisfaction with every purchase. If you are not entirely pleased with your order, our return and exchange policy is designed to assist you.
1. Eligibility for Returns and Refunds
• Conditions: Items must be unused, in their original condition, and include all original packaging and tags.
• Timeframe: Initiate return requests within 7 days of delivery.
• Damaged or Defective Items: Report any damaged or defective products within 24 hours of delivery to qualify for a refund.
2. Eligibility for Exchanges
• Conditions: Items must be unused, in their original condition, and include all original packaging and tags.
• Timeframe: Initiate exchange requests within 3 days of delivery.
• Stock Availability: Exchanges are subject to product availability.
3. Non-Returnable Items
• Items marked as final sale or non-returnable are not eligible for return or exchange.
• Products purchased at a sale price are considered final sale and are not eligible for return or exchange unless there is a manufacturing defect.
4. Return and Exchange Process
• Inspection: All returned items will undergo a quality check before processing refunds or exchanges.
• Processing Time:
• Refunds: Processed within 5-7 business days after receiving and inspecting the returned item.
• Exchanges: Handled promptly, depending on stock availability.
5. How to Initiate a Return or Exchange
• Contact Us: Reach out to our customer support team at support@amairaa.com or call us at +91 98110 22717 to initiate the process.
• Return Shipping: Customers are responsible for return shipping costs unless the item received was damaged or defective.
For any further questions or assistance, please contact our customer support team.